Return
Right of return
Can I return my order without submitting a reason?
Sadly this is not possible for just any product. The terms and conditions (and the Dutch law) say: "The consumer can dissolve an agreement concerning the purchase of a product during a reflection time of a minimum of 14 days without submitting a reason. The producer may ask the consumer for a reason for return, but can't obligate him or her to give one.
However, there is an exeption. Article 10 paragraph 6 says: According to the specifications of consumer-made products, that are not manufactured and that are fabricated based on individual choice or decision made by the consumer, or that are clearly meant for a specific person.
This means that all products that we produce in a size chosen by you can't be returned.